PRINCIPALS’ APPLICATION OF TOTAL QUALITY MANAGEMENT STRATEGIES IN THE ADMINISTRATION OF SECONDARY SCHOOLS IN ANAMBRA STATE
Abstract
The researcher examined the implementation of Total Quality Management (TQM) strategies by principals in the administration of secondary schools within Anambra State. This study employed a descriptive survey design, guided by four research questions and four hypotheses. The study's population consisted of 3,464 teachers from 245 public secondary schools in Anambra State, with a sample comprising 286 teachers (129 males and 157 females), selected through a simple random sampling technique. Data were gathered using a rating scale entitled "Principals Application of Total Quality Management Strategies in the Administration of Secondary Schools Scale" (PATQMSASSS), which included 28 items. The reliability of this instrument was confirmed through Cronbach's alpha, yielding an index of 0.88. The analysis involved mean scores and standard deviations to address the research questions, while an independent sample t-test was utilized to evaluate the hypotheses at a 5% significance level. Key findings indicated that, in the context of administering instructional programs as a TQM strategy, principals primarily support teachers in enhancing teaching and learning activities, monitor classroom engagement, and facilitate opportunities for further skill development. However, they fall short in providing adequate teaching aids and ensuring the effective use of relevant ICT resources by both students and teachers during educational activities. In light of these findings, it is recommended that secondary school principals take measures to improve the provision of teaching aids and ensure the effective utilization of relevant ICT facilities in teaching and learning processes.References
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